Terms & Conditions

Returns

  • All wood stair parts are made to order and are not returnable.

 

Wood Stair Parts

  • All wood species are kiln dried
  • All wood stair parts are unfinished and sanded ready for finishing
  • All wood stair parts are for interior use only

 

Lead Time

  • Lead time is 2-4 weeks plus transit
  • Smaller orders are typically to 2-3 weeks and larger orders are typically 3-4 weeks
  • Quick ship stair parts ship within 5 business days.
  • We have no control over freight transit times
  • For custom orders please add 1-2 weeks extra for time of completion

 

Terms of Sale

  • All orders must be paid in full before shipping
  • All custom orders must be paid in full upon reciept

 

Cancellations

  • Our wood stair parts are made to order and are not subject to cancellations